Position

Physiotherapy Practice Receptionist

Position Summary

Flow Physio Co is a private Physiotherapy and Exercise Physiology practice located in Sutherland. We are seeking a friendly, motivated & well spoken part time receptionist to join our growing team.

The suitable applicant must be available to initially work 3 days per week (Tuesday, Wednesday & Friday) with flexibility to work Saturdays as required. These days are subject to change due to changing demands of the business.

Responsibilities

• Greeting patients in a friendly and professional manner

• Answer phone calls and emails

• Schedule appointments for patients

• Managing the Physiotherapist’s diaries

• Processing payments and invoicing

• General administrative duties

• Data entry

• Prepare practitioner letters

• Staff timetable scheduling

• Marketing duties

• KPI monitoring and reporting

• Keep the clinic in a clean and in a well presented state

Essential Criteria

• Excellent customer service skills

• Friendly and chatty personality

• Well presented

• Highly organised and self-motivated

• Attention to detail

• Enjoys working and engaging with clients

• Ability to work in a team environment

• Problem solving skills

• Ability to multitask

Desirable Criteria:

• Medical receptionist experience

• Social media experience