Physiotherapy Practice Receptionist

Position Summary

Flow Physio Co is a private Physiotherapy and Exercise Physiology practice located in Sutherland. We are seeking a friendly, motivated & well spoken part time receptionist to join our growing team.

The suitable applicant must be available to initially work 3 days per week (Tuesday, Wednesday & Friday) with flexibility to work Saturdays as required. These days are subject to change due to changing demands of the business.


  • Greeting patients in a friendly and professional manner

  • Answer phone calls and emails

  • Schedule appointments for patients

  • Managing the Physiotherapist’s diaries

  • Processing payments and invoicing

  • General administrative duties

  • Data entry

  • Prepare practitioner letters

  • Staff timetable scheduling

  • Marketing duties

  • KPI monitoring and reporting

  • Keep the clinic in a clean and in a well presented state

Essential Criteria

  • Excellent customer service skills

  • Friendly and chatty personality

  • Well presented

  • Highly organised and self-motivated

  • Attention to detail

  • Enjoys working and engaging with clients

  • Ability to work in a team environment

  • Problem solving skills

  • Ability to multitask

Desirable Criteria:

  • Medical receptionist experience

  • Social media experience